Privacy Policy

Last updated: 2 November 2026

Ren HealthQare (“we”, “our” or “us”) respects your privacy. This policy explains how we collect, use and handle personal information through renhealthqare.com.

Our website provides information about our products and accepts product and wholesale supply enquiries. It does not process online payments.

1. Information We Collect

When you submit an enquiry or contact us, we collect:

• Your name, email address and phone number.
• Your enquiry subject and message.
• Product requirements, quantities and business details you choose to provide.
• Your IP address and the date and time of your submission.

Our hosting server may also record technical information, such as requested pages, browser information and access times, for website operation and security.

Please avoid including patient records or sensitive medical information in enquiry forms.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide product information or quotations.
• Contact you about your requirements and related follow-ups.
• Maintain records of our communications.
• Investigate technical problems, prevent misuse and protect the website.
• Meet applicable legal obligations.

Submitting an enquiry allows us to contact you about that enquiry. It does not automatically subscribe you to unrelated promotional communications.

3. Sharing Your Information

We do not sell or rent your personal information.

Information may be accessed by authorised personnel and service providers who help us operate the website, store enquiry records or deliver emails. We share information only where necessary for these purposes.

We may also disclose information when required by law or in response to a valid legal request.

4. Google Maps, Cookies and External Links

Our contact page includes Google Maps. Loading or interacting with the map may allow Google to receive technical information, including your IP address, and use cookies or similar technologies. Google handles this information under its Privacy Policy.

You can manage cookies through your browser settings. Blocking certain cookies or third-party content may affect embedded features.

Our website may contain links to external websites or social media platforms. Their privacy practices are governed by their own policies.

5. Data Retention

We retain enquiry information for as long as reasonably necessary to respond to your request, maintain relevant business records and meet applicable legal requirements.

Information that is no longer needed will be deleted or anonymised, subject to any lawful retention requirements.

6. Information Security

We take reasonable measures to restrict access to personal information and protect it against unauthorised access, loss or misuse. However, no internet transmission or storage system can be guaranteed completely secure.

7. Your Choices and Requests

You may contact us to:

• Request information about the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of information that is no longer required.
• Ask us to stop further enquiry follow-ups.
• Raise a concern about how your information is handled.

We may need to verify your identity before acting on a request. Certain records may need to be retained where required by law.

8. Children’s Privacy

This website is intended for business and professional enquiries. It is not directed towards children under 18. If you believe a child has provided personal information through our website, please contact us.

9. Changes to This Policy

We may update this policy to reflect changes to our website, business practices or applicable requirements. The latest version will appear on this page with an updated revision date.

10. Contact Us

For privacy questions, requests or complaints, contact:

Ren HealthQare
Email: renhealthqare@gmail.com
Phone: +91 93541 03161